NeighborRelief is a program and platform of GroundWork group, a registered 501(c)(3) public charity whose mission is to drive social impact by uniting innovative technology with business expertise to serve communities in need. However, NeighborRelief was not created solely by GroundWork group. We are very grateful to have developed NeighborRelief based on ideas, feedback, and resources contributed by over 100 nonprofit leaders, business partners and foundations, making this one of the largest community initiatives that we've had the opportunity to lead. In particular, we would like to recognize our founding sponsors including T-Cetra, The Columbus Foundation, United Way of Central Ohio, The Wells Foundation and Google.
We do not allow individuals to create profiles for themselves under any circumstances. Instead, we partner with local nonprofits who meet with neighbors to understand their situation and evaluate their needs. If one of our partner nonprofits confirms an individual or family is unable to afford their basic needs, then a representative of that nonprofit may choose to create a fundraising profile on behalf of that neighbor. All of our nonprofit partners are verified 501(c)(3) public charities.
The first step is to let us know by submitting an inquiry at neighborrelief.org/get-in-touch/. A member of our team will be in touch to learn more about your organization and answer any questions you may have. We require several documents to enroll a new nonprofit including a letter of determination, IRS Form W-9, our Onboarding Form and a signed Participation Agreement.
Interested in sponsoring this groundbreaking initiative? Join us by financially supporting the development and expansion of the NeighborRelief platform so we can serve more people in more communities. We also have opportunities to sponsor a particular charity, to create matching funds, and more. Send us a message at neighborrelief.org/get-in-touch/ and a member of our team will be in touch.
We currently accept most credit or debit cards, with the exception of American Express. For large gifts such as sponsorships, other payment methods may be available.
Yes. After completing a donation, you will receive an emailed donation receipt from NeighborRelief. However, the receipt will list the name of the nonprofit that is helping the neighbor whose needs you donated toward.
Our social mission requires that we do everything in our power to ensure the basic needs of neighbors are met on-time and in-full so neighbors can avoid service shutoffs, evictions, hunger and more. On occasion, a neighbor may have multiple needs that have each raised some money. If a need remains underfunded at the time it is due, we consider that to be an emergency and we enable nonprofits to transfer funds between a neighbor's needs to ensure the most urgent need is funded. This flexibility is critical to avoid inadvertent harm to an individual or family. While uncommon, this decision may cause a future need to re-appear or display an increased need amount due to the transfer.
Services providers are integral to making financial assistance more secure, more accessible and more efficient to deliver using electronic payment integrations. This enables us to transfer payments directly to neighbor accounts with each service provider in real-time, eliminating a considerable amount of time and expense over manual payment methods for both nonprofits and service providers alike. Some service providers go even further by aligning their Corporate Social Responsibility programs with NeighborRelief in various forms including sponsorship, matching gifts, encouraging their customers to get involved, and more.